Privacy Policy

1Personal Information We Collect

We may collect information that you provide directly to us, information generated through your use of the Service, and information collected automatically.

1.1 Information You Provide to Us

Depending on how you use Chilvy, we may collect the following information:

Contact information

• Name
• Email address
• Phone number, if you choose to provide one

Account information

• Username
• Password
• Account preferences
• Login and authentication information

Profile information

• Profile photograph
• Biography or profile description
• Home city or location
• Food and cuisine preferences
• Dietary preferences or restrictions
• Restaurants you have visited
• Restaurants you want to visit
• Restaurants you save or bookmark
• Restaurant rankings and ratings
• Favorite dishes
• Restaurant lists
• Tags and labels you create
• People or accounts you follow
• Followers and social connections
• Other information you choose to add to your profile

User-generated content

• Restaurant reviews
• Ratings and rankings
• Photos
• Videos
• Comments
• Posts
• Lists
• Notes
• Likes
• Messages or other content you submit through Chilvy

Metadata associated with user-generated content may also be collected. This may include information about when, where, and how content was created, uploaded, edited, or shared.

Communications information

Information contained in messages you send to us, including questions, feedback, support requests, or other communications.

2Information Collected Automatically

When you use Chilvy, we and our service providers may automatically collect certain information about your device and interactions with the Service. This may include:

Device information

• Device type
• Device manufacturer and model
• Operating system and version
• App version
• Browser type
• IP address
• Unique device identifiers
• Language settings
• Network information
• Mobile carrier information
• Screen dimensions and related technical information

Usage information

We may collect information about how you interact with Chilvy, including:

• Pages, screens, or features you access
• Restaurants you view
• Searches you perform
• Lists you create
• Restaurants you save
• Restaurants you rank or review
• Features you use
• Dates and times of access
• Interaction with notifications or communications
• General information about how you navigate through the Service

Location information

With your permission, Chilvy may collect location information from your device.

Location information may be used to help you discover restaurants and other food-related places near you, provide location-based features, improve recommendations, and personalize your experience.

You may control access to your device’s location through your device settings.

3Information from Third Parties

We may receive information from third parties when you choose to connect Chilvy with another service or platform.

For example, if you use a third-party account or authentication service to create or access your Chilvy account, we may receive information that the third party makes available based on your account settings and permissions.

We may also receive information from publicly available sources or service providers where permitted by applicable law.

4How We Use Your Personal Information

We may use personal information for the following purposes.

Providing and operating Chilvy

We may use your information to:

• Create and maintain your Chilvy account
• Provide the features and functionality of the Service
• Process and display your restaurant rankings, lists, reviews, and other content
• Help you discover restaurants
• Remember your preferences
• Personalize your experience
• Provide restaurant recommendations
• Allow you to follow and interact with other users
• Enable social features
• Provide customer support
• Send service-related communications
• Maintain and improve the Service

Personalization and recommendations

Chilvy may use information about your restaurant activity, preferences, rankings, saved restaurants, reviews, cuisine preferences, and interactions with the Service to personalize your experience.

For example, we may use this information to recommend restaurants, cuisines, dishes, lists, or other content that may be relevant to your interests.

Social features

Chilvy is designed to provide social restaurant discovery features. We may use your information to:

• Suggest users you may want to follow
• Help you discover restaurants through other users
• Display your public profile and restaurant activity according to your privacy settings
• Enable likes, comments, follows, rankings, lists, and other social functionality
• Facilitate communication between users where such functionality is available

Service improvement and analytics

We may analyze information about how users interact with Chilvy to:

• Understand how the Service is used
• Identify popular and less-used features
• Diagnose technical problems
• Improve the design and functionality of Chilvy
• Develop new features and services
• Improve restaurant recommendations
• Measure the effectiveness of our communications

We may create aggregated, de-identified, or anonymized information from personal information. Where information has been properly anonymized so that it can no longer reasonably identify you, we may use it for legitimate business purposes.

Security and fraud prevention

We may use information to:

• Protect Chilvy and our users
• Detect and prevent fraud
• Investigate suspicious activity
• Prevent abuse or unauthorized access
• Protect the security of our systems
• Enforce our Terms of Service
• Investigate violations of our policies

Legal and compliance purposes

We may process personal information when necessary to:

• Comply with applicable laws and regulations
• Respond to lawful requests from government authorities
• Respond to legal proceedings
• Protect our legal rights
• Protect the rights, safety, and property of Chilvy, our users, or others
• Establish, exercise, or defend legal claims

5How We Share Your Personal Information

We do not sell your personal information simply because you use Chilvy.

We may share personal information in the following circumstances.

Service providers

We may share information with third-party service providers that help us operate Chilvy, including providers of:

• Cloud hosting
• Database services
• Information technology
• Analytics
• Customer support
• Email delivery
• Security services
• Infrastructure and technical services

These providers may process information only as necessary to provide services to us and in accordance with applicable agreements and laws.

Third-party services

If you choose to connect Chilvy with a third-party service, information may be shared with that service as necessary to provide the requested functionality.

The privacy practices of those third parties are governed by their own privacy policies.

Business and marketing partners

Where permitted by applicable law, we may share certain information with business partners when necessary to provide services, promotions, features, or other activities that you have chosen to participate in.

Professional advisors

We may disclose information to professional advisors such as lawyers, accountants, auditors, insurers, and other advisors when reasonably necessary for their professional services.

Legal authorities

We may disclose information to law enforcement, government authorities, courts, regulators, or other parties when we believe disclosure is reasonably necessary to comply with applicable law or legal process or to protect rights, safety, or property.

Business transfers

If Chilvy is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

Other users and the public

Certain information that you choose to make public through Chilvy may be visible to other users or the public. This may include:

• Your username
• Profile photograph
• Public profile information
• Restaurant reviews
• Restaurant rankings
• Restaurant lists
• Photos or videos
• Comments
• Likes
• Other content you choose to publish

Please remember that information you make public may be copied, shared, screenshot, cached, or otherwise stored by other people. Chilvy cannot control how other users or third parties use information that you voluntarily make public.

6Your Choices and Controls

Account information

You may be able to access, update, or correct certain information associated with your Chilvy account through the Service.

Location information

You can control whether Chilvy has access to your precise location through your device settings.

If you disable location access, certain location-based features may not work properly.

Marketing communications

If we send marketing communications, you may unsubscribe using the instructions included in those communications.

You may continue to receive important service-related communications, such as security notifications, account messages, and administrative announcements.

Privacy settings

Where privacy controls are available, you may use them to control what information is visible to other users.

Deleting your account

You may request to delete or deactivate your Chilvy account through available account controls, by submitting our account deletion request form, or by contacting us.

When you request account deletion, we may delete or anonymize personal information associated with your account, subject to legal, security, fraud-prevention, backup, or other legitimate retention requirements.

7Cookies and Similar Technologies

Chilvy may use cookies, local storage, SDKs, pixels, analytics technologies, and similar technologies to operate and improve the Service.

These technologies may help us:

• Keep you signed in
• Remember your preferences
• Understand how users interact with the Service
• Improve functionality
• Measure performance
• Detect security issues
• Analyze usage

You may be able to control certain technologies through your browser or device settings. Disabling some technologies may affect the functionality of Chilvy.

8Data Retention

We retain personal information for as long as reasonably necessary to provide the Service and fulfill the purposes described in this Privacy Policy.

We may also retain information when necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Prevent fraud or abuse
• Protect our rights
• Maintain security
• Meet accounting or reporting requirements

When personal information is no longer required, we may delete, anonymize, or securely isolate it in accordance with our data retention practices.

9Data Security

We use reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or technology can be guaranteed to be completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security.

10Third-Party Websites and Services

Chilvy may contain links to third-party websites, applications, restaurants, businesses, or other services.

Chilvy does not control the privacy practices of third parties.

If you visit or use a third-party website or service, its own privacy policy and terms will apply.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

11Children’s Privacy

Chilvy is not intended for children under the age permitted by applicable law to independently use the Service.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to Chilvy in a manner that violates applicable law, please contact us.

If we become aware that we have collected such information, we will take appropriate steps to delete it as required by applicable law.

12International Data Transfers

Chilvy may use service providers or infrastructure located in countries other than the country in which you live.

As a result, your personal information may be transferred to and processed in countries that may have different data protection laws from your own country.

Where required by applicable law, we will take appropriate measures to protect personal information transferred internationally.

13Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information. These rights may include:

• Access — Request access to personal information we hold about you.
• Correction — Request correction of inaccurate or incomplete information.
• Deletion — Request deletion of your personal information.
• Restriction — Request restriction of certain processing.
• Objection — Object to certain processing of your personal information.
• Data portability — Request a copy of certain information in a structured, commonly used format where applicable.
• Withdraw consent — Withdraw consent where processing is based on your consent.

These rights may be subject to legal limitations and exceptions.

To exercise applicable privacy rights, contact us using the information provided in How to Contact Us.

We may need to verify your identity before processing certain requests.

14Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we may update the effective date at the beginning of this Privacy Policy and publish the updated version through the Service or our website.

If we make material changes, we may provide additional notice where required by applicable law.

Your continued use of Chilvy after the updated Privacy Policy becomes effective means that you acknowledge the updated Privacy Policy.

15How to Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or Chilvy’s privacy practices, please contact us:

16European Users

If you are located in the European Economic Area, United Kingdom, or another jurisdiction where applicable data protection laws provide additional rights, you may have additional rights regarding your personal information.

Where applicable, Chilvy will process personal information in accordance with the requirements of applicable data protection laws.

Depending on the circumstances, our legal basis for processing personal information may include:

• Performance of a contract
• Legitimate interests
• Compliance with legal obligations
• Your consent

Where we rely on consent, you may withdraw your consent at any time, subject to applicable law.

You may also have rights to access, correct, delete, restrict, object to, or transfer your personal information as described above.

If you have concerns about how your personal information is processed, you may also have the right to contact the relevant data protection authority in your jurisdiction.

17Special Categories of Information

Chilvy may allow users to voluntarily provide dietary preferences or restrictions in order to improve restaurant discovery and recommendations.

Depending on the information provided and applicable law, certain dietary information may be considered sensitive or special-category personal information.

You should only provide information that you are comfortable sharing.

Where applicable law requires explicit consent for processing such information, Chilvy will request that consent before processing it for the relevant purpose.

You may choose not to provide dietary information; however, doing so may reduce the ability of Chilvy to personalize certain recommendations.

Please do not provide sensitive personal information that is not requested or necessary for the Service.

18No Guarantee of Complete Security

Although we take reasonable measures to protect your personal information, you acknowledge that no online service can guarantee complete security.

You should use a strong password, protect your account credentials, and notify us promptly if you believe that your Chilvy account has been accessed without authorization.